Privacy Policy
Last updated: Nov, 2024
Introduction
Welcome to Tycho Data, Inc. ("Tycho Data", "we", "our", or "us"). We operate https://tychodata.com (the "Service").
This Privacy Policy explains how we collect, use, safeguard, and disclose information that results from your use of our Service. By using our Service, you agree to the terms of this Privacy Policy. Our Terms and Conditions together with this Privacy Policy constitute your agreement with us.
Definitions:
Service means the https://tychodata.com website operated by Tycho Data, Inc.
Personal Data means data about a living individual who can be identified from that data (e.g., name, email address).
Usage Data means data collected automatically, such as pages visited, session duration, and diagnostic information.
Cookies are small files stored on your device used to track and improve Service performance.
Data Controller means Tycho Data, Inc., which determines how and why your Personal Data is processed.
Data Subject means the individual using our Service.
Information we collect
Personal Data
We may collect the following information when you interact with our Service:
Name
Email address
Company
Job title
We use this information to manage accounts, provide support, and communicate with you about updates, offers, or Service-related matters. You may opt out of marketing communications at any time.
Usage Data
We may collect information automatically when you use our Service, including:
Internet Protocol (IP) address
Browser type and version
Pages visited, time and date of visit, time spent on pages
Device type and operating system
Cookies
We use cookies to operate and improve our Service. Examples include:
Session Cookies: To keep you logged in and operate the Service
Preference Cookies: To remember your settings
Security Cookies: To improve security
Analytics Cookies: To analyze usage and improve performance
You can disable cookies in your browser settings, but some parts of the Service may not function properly.
Use of Data
Tycho Data uses collected data for purposes including:
To provide, maintain, and improve our Service
To notify you about changes to our Service
To provide customer support
To monitor and analyze Service usage (via Google Analytics)
To detect and prevent technical issues or security risks
To send updates, offers, or Service-related information (with opt-out available)
We do not collect or store customer operational data (such as PI tag names, AF structures, or sensor data). Any trial data is deleted when the trial ends.
Data Retention
We retain Personal Data only as long as necessary to fulfill the purposes in this Privacy Policy, or to comply with legal obligations. Usage Data may be retained for a shorter period unless needed for security, legal, or performance reasons.
Data Transfers
Your Personal Data may be processed outside your state, province, or country. By using our Service, you consent to such transfers. We take steps to ensure your data is treated securely and in compliance with this Privacy Policy.
Disclosure of data
We may disclose Personal Data:
To comply with legal obligations or lawful requests
In connection with a merger, acquisition, or asset sale
To service providers (e.g., Azure, SendGrid, Google Analytics) acting on our behalf under confidentiality obligations
We do not sell or rent Personal Data.
Security of Data
We use commercially reasonable measures to protect your Personal Data. However, no transmission over the Internet or electronic storage is 100% secure.
Your Rights
Under GDPR (EU/EEA Residents)
You have rights to:
Access, update, or delete your Personal Data
Rectify inaccurate information
Restrict or object to processing
Request data portability
Withdraw consent at any time
Under CCPA/CPRA (California Residents)
You have the right to:
Know what personal information we collect, use, and disclose
Request deletion of your personal information
Opt out of the sale or sharing of personal information (we do not sell data)
Non-discrimination for exercising these rights
Under CalOPPA (California)
We will:
Post this Privacy Policy conspicuously
Notify users of any material changes on this page
Allow users to contact us to update their personal information
We honor "Do Not Track" browser settings.
Third-party Services
We use trusted third-party providers to operate our Service:
Microsoft Azure – hosting and infrastructure (Privacy Policy)
SendGrid (Twilio) – email delivery (Privacy Policy)
Google Analytics – usage analytics (Privacy Policy)
Google Gemma – offline AI model processing (no user personal data shared externally)
Children's Privacy
Our Service is not directed to anyone under the age of 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us Personal Data, please contact us and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: